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NHAI Transfers Toll Stations From Paytm's Banking Unit Amid Regulatory Scrutiny

NHAI transitions toll stations from Paytm Payments Bank to other banking partners amidst regulatory scrutiny, ensuring uninterrupted toll collection on national highways. Explore the impact of regulatory actions on fintech entities and their strategies to maintain operational continuity.

Following regulatory directives from the Reserve Bank of India (RBI), the National Highways Authority of India (NHAI) has commenced the process of transitioning its toll stations from Paytm Payments Bank to other banking partners. This move comes amidst heightened scrutiny on Paytm's banking operations, prompting NHAI to ensure uninterrupted toll collection operations on national highways.

NHAI's Transition Process:

NHAI has identified nine banks, including Axis Bank, HDFC Bank, ICICI Bank, IDBI Bank, IDFC First Bank, and Kotak Mahindra Bank, to manage toll collections at its 24/7 toll stations. These toll plazas, previously facilitated by Paytm Payments Bank, represent a significant portion of the country's daily national highway toll collection.

Objective and Impact:

The objective behind NHAI's transition is to maintain seamless toll collection operations following regulatory actions against Paytm Payments Bank. With Paytm's banking unit facing restrictions on basic payment services, NHAI aims to safeguard toll collection continuity and ensure minimal disruptions in highway operations.

RBI's Regulatory Actions:

The RBI's directives, issued on January 31, prohibited Paytm Payments Bank from accepting deposits, processing top-up transactions, or offering UPI facilities due to persistent non-compliances. Subsequently, NHAI's decision to reallocate toll station operations reflects the broader impact of regulatory scrutiny on fintech entities.

Shift in Nodal Account:

In response to regulatory constraints, Paytm has shifted the nodal account of Paytm Payments Bank to Axis Bank, ensuring uninterrupted merchant settlements. This strategic move underscores Paytm's efforts to navigate regulatory challenges and maintain operational continuity amidst evolving regulatory landscapes.


NHAI's initiative to transfer toll station operations from Paytm Payments Bank to other banking partners underscores the ripple effects of regulatory actions on the fintech ecosystem. As regulatory scrutiny intensifies, fintech entities like Paytm are compelled to adapt swiftly, emphasizing the importance of compliance and resilience in navigating regulatory complexities.