There is no doubt that COVID-19 has impacted several industries worldwide, including food and beverage, like never before. Restaurants are now working hard to get back on their feet and adapting to the new normal. They are welcoming the people for dine-in services as the lockdown is lifted in most of India.
Several cities across India, including Delhi, Bangalore, and Ahmedabad, are scurrying towards normalcy with a 70% estimated recovery rate in the festive quarter. Simultaneously, Chennai, Kolkata, Jaipur, Hyderabad are also getting back with a 55% recovery rate. After opening up in the last week, Mumbai and Pune have observed a promising 10x increase in diners than the previous weeks.
Restaurants are now trailblazing to introduce new and innovative ways to make it #SafeToEatOut for diners while assigning utmost importance towards hygiene and social distancing (1).
Restaurants like Moti Mahal and Porur, Robot themed restaurants in Chennai, Bangalore, and Jaipur are serving food with robots’ help to reduce human contact.
Private Dining Areas
Dragonfly restaurant in New Delhi is ensuring a safe dining experience with its specially created private dining pods. They are made up of hard acrylic walls and can serve a group of 10 to 12 people.
Drive-in and Drive-through Restaurants
People who are anxious about social distancings in restaurants can also choose drive-in and drive-through restaurants across the country. Ping’s Orient of Kolkata and Just FoodInn of Ahmedabad offers a special drive-in menu to diners from their vehicle’s comfort. DLF Cyber Hub, Gurgaon, allows people to pre-order food via their app and select self-pickup via a special drive-through.
Cloves restaurant in Ahmedabad has come up with India’s first techno-dining experience. It uses a food conveyor to deliver food in covered bowls directly from the kitchen to the customer’s table without any human contact.
UV Sterilised Cutlery and Barriers
Mocha and Smokehouse Deli cafe across India use ultraviolet sterilized cutlery wrapped in paper before serving to diners. They have also installed plexiglass barriers following social distancing norms while serving clean and hygienic food.
Nano Disinfection Treatment
Madras Canteen and Grill in Chennai uses graphene-based nano disinfected treatments. It ensures 24×7 antiviral and antibacterial protection to its customers and staff.
This growth curve’s credit goes to eateries promoting Quick Response, QR code-driven digital menus, and digital payments to minimize contact. According to the data, 65% of partner restaurants have already switched to QR based menus in the last three months. Estimates also suggest that mobile ordering would increase as consumers view it as a safe and convenient option.