How Rivigo is transforming the logistics sector in India

Rivigo is a web-based logistics platform that has brought benefits for both the employees and the clients using their technology.

What is Rivigo? 

Logistics includes the detailed planning and implementation of a complicated procedure. In India, this sector employs more than 22 million people. Among the World Bank’s Logistics Performance Index, India stands at the 44th position in the case of the performance. The introduction of technology and the internet into this sector could bring about drastic changes. It could make the entire operation more efficient and easy to handle. There are various platforms in India that were initiated with the same goal. Rivigo (1) is one such online platform established in 2014 in Gurgaon, Haryana, which provides high logistics assistance and solutions.

Rivigo’s goal is to make logistics in India safer, quicker, and more convenient. They also make the sector more friendly for the truck drivers who generally face the major problem of continuous transits. Rivigo has come up with a relay strategy which enables them to lead a fulfilling career and earn a better place in the public ladder without staying away from family for too long. Rivigo is also trustworthy for the clients because their services are dependable and punctual. 

Rivigo uses the best in class technology to solve issues such as poor route planning, fuel analytics. They use auto alert systems, intelligent decision systems, etc., and also give out better attention to the client’s feedback. Their pure vision and string dedication have made them a perfect choice for logistics management. The Rivigo app is more based on images and is available in 11 languages. As of now, Rivigo provides its services to more than 4000 cities. They have a fleet of more than 5000 high technology trucks. Half a million trips have been completed by Rivigo, and have driven a total of one billion kilometers. Their transits have covered 29765 pin codes and have made over 70 pit stops.


Why choose Rivigo?


There are various key features that make Rivigo so well-liked. Some of these are :

  • Rivigo brings innovations to the logistics sector in our country. The average transit time for Rivigo is 50 to 70 percent of most industries in India. 
  • The company is driven by innovation and strives to come up with top-notch technology. Their algorithms have gained them three patents from the United States 
  • Rivigo has an extraordinary operating model that utilizes the data and analytics efficiently to make improvements in their strategies. 
  • All the trucks and shipment in the authority of Rivigo is continuously monitored by them without fail. This allows them to make the necessary changes in their system.
  • The customer has the privilege of real-time tracking. They can view the status updates and performance analytics which makes the whole operation more transparent and trustworthy. 
  • The transit industry usually requires truck drivers to stay away from their families for 20 to 25 days. With the help of Rivigo and its highly efficient methods, the drivers can go home every day, making them happier and more dedicated to work. 
  • Rivigo offers a relay system in which the truck drivers can hand over their trucks at the end of the day. This prevents them from exhausting themselves off without disturbing the smooth working of the company. 


The birth of Rivigo

Rivigo Founder - Deepak Garg (1)
Rivigo Founder – Deepak Garg

Rivigo was launched by Gazal Kalra and Deepak Garg with the desire to make the logistics division more respectful for truck drivers using a relay network. Gaza Kalra is an MBA graduate from Stanford graduate school of business and did her Masters at Harvard Kennedy School. Deepak had been working at McKinsey for almost ten years when he met Gazal. Together they discussed how the truck drivers were often marginalized for their career choice. Though they were dedicated and hardworking, they often had to spend weeks apart from their loved ones. Most of them could only go home a couple of times a year which was one of the reasons why most people were not willing to take up this job. 

Rivigo co-founder - Gazal Kalra
Rivigo co-founder – Gazal Kalra

As a result, the logistics sector was struggling because of the lack of enough drivers to carry out transits. Logistics, being the backbone of the economy, was in an immediate need for innovation. Gazal and Deepak saw a large room for improvement. They realized that if the living conditions of the drivers could be improved, more people would be ready to take up this profession.  Thus, the idea of Rivigo was born. The drivers of Rivigo are more disciplined, and they get to go back home every single day. Even the smallest steps that Rivigo took led to drastic changes in their lives which brought them more employees and clients. 


Fundings and investments

Rivigo has led more than ten rounds of funding through which they raised a total amount of over 250 million dollars. The most prominent investors in Rivigo are Trifecta Capital Advisors, SAIF Partners, KB Global Platform Fund, Warburg Pincus, Innoven Capital, etc. In 2015, one year after they started a business, Rivigo conducted the series A round led by SAIF Partners. 

In Junky 2019, they conducted a series E round and saw active participation from the existing investors. Rivigo raised around 65 million dollars which were utilized to further enhance their technological capabilities. The most recent round of funding was series F led by SAIF Partners in which they raised a total of 20 million dollars. 


Rivigo’s Vision


Rivigo hopes to revolutionize the logistics sector in India. A field that was previously known for its stressful work and complicated agendas will now be famous for its ease and transparency. By bringing together the workers and clients from different parts of the country, they hope to create a network of reliable logistics which provides benefits for all. After their innovative relay strategy, they hope to come up with more creative ideas to make India globally famous for its logistics capabilities.

Rivigo has also created a friendly workspace for its employees where they are always inspired to give more to the world. They want to create heroes rather than workers who will have the vision to challenge the stereotypes, defy their limits, and bring about massive positive changes. They also wish to make better use of the technology to survey the statistics and make proper decisions regarding the business model. India was ranked 54 among the World Bank’s Logistics Performance Index in the year 2014. Two years after Rivigo was founded, India gained the 35th position. The efforts of Rivigo has played a significant role in this achievement. 

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Nidhia Sebastian is an English literature graduate who looks forward to a career that complements her passion. Her never-ending love for language has brought her to creative writing. Having an open heart to knowledge is what leaves her with a thirst to explore the world. She believes in living life to the fullest and hopes to convey the same enthusiasm through her words.

Disclaimer: The views, thoughts, and opinions expressed in the article have been curated for our audience and does not warrant a 100% accuracy. All the information mentioned in the article is subject to change according to the changing viewpoints. Feel free to reach us at [email protected] for any change or copyright issues.

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Nidhia Sebastian
Nidhia Sebastian
Nidhia Sebastian is an English literature graduate who looks forward to a career that complements her passion. Her never-ending love for language has brought her to creative writing. Having an open heart to knowledge is what leaves her with a thirst to explore the world. She believes in living life to the fullest and hopes to convey the same enthusiasm through her words.

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